Traffic Club of Chicago Member FAQs
Account Access
Use the email address connected to your Traffic Club membership. If this is your first time logging in, use the account setup or password reset option to create your password.
Use the “Forgot Password” link on the login page. You will receive an email with instructions to reset your password.
Check your spam or junk folder first, then confirm you entered the email tied to your membership record. If it still doesn’t arrive, contact the Traffic Club team for help.
Yes. Each member should use an individual login so event registrations, payments, and communications are tied to the correct person.
Membership
Yes. Even with corporate membership, each employee should have their own individual profile.
Make sure you are logged in before registering. Member pricing is based on your account and current membership status.
Log in to your member account and update your profile information. Keeping your profile current helps ensure you receive important updates.
Membership renewal timing depends on your membership term. You will receive reminders before your renewal date.
Individual memberships are typically non-transferable. Corporate seats may be reassigned. Contact the Traffic Club team for assistance.
Event Registration
Open the event page, select the registration option, and follow the prompts. Be sure to log in first if you are a member.
Many events allow guest or colleague registration during checkout. Options vary by event.
Yes. After completing registration, you should receive a confirmation email with event details.
Contact the Traffic Club team with the event name and the change requested.
Transfer eligibility varies by event. Contact the Traffic Club team with the event name and replacement attendee details.
Some events offer a waitlist. Check the event page or contact the Traffic Club team for availability.
Cancellation and refund policies vary by event. Review the event page details or contact the team for event-specific guidance.
Payments & Billing
Payments can be made online through the Traffic Club website using the options provided during checkout.
Yes. After payment, you should receive an email receipt or confirmation.
If payment fails, registration may not be finalized. Check for a confirmation email. If you don’t receive one, try again or contact support.
Refunds and credits are reviewed on a case-by-case basis. Contact the Traffic Club team with the event or payment details.
Communications & Privacy
Log in to your account and update your communication preferences so you receive the information most relevant to you.
Member information is handled according to Traffic Club policies. Contact the team with event-specific privacy questions.
Help & Support
Contact the Traffic Club of Chicago team through the website contact form or the email address listed on the site.
Response times vary by volume, but the team aims to respond as quickly as possible during normal business hours.